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Shipping and Delivery Policy
Effective Date: March 26, 2025
Last Updated: March 26, 2025
At TheTotalTake.com, we aim to provide accurate information and recommendations. If we offer physical products for sale, the following Shipping and Delivery Policy applies.
1. Shipping Locations
We currently ship to select locations based on product availability and shipping logistics. Shipping availability will be displayed during the checkout process.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or pre-order items may require additional processing time, which will be communicated at the time of purchase.
3. Shipping Methods and Delivery Time
We offer different shipping options based on the destination and type of product. Estimated delivery times:
- Standard Shipping: 5-10 business days (domestic)
- Expedited Shipping: 2-5 business days (domestic)
- International Shipping: Varies by location and customs processing
Once the order is shipped, customers will receive a tracking number via email.
4. Shipping Costs
- Shipping fees vary based on the product, shipping method, and destination.
- Any applicable shipping charges will be calculated at checkout before payment.
- Free shipping may be available for select products or promotions.
5. Order Tracking
- Customers will receive a tracking number once their order has been shipped.
- Tracking details can be accessed via the provided courier service link.
- If there are any issues with tracking, please contact us at legal@thetotaltake.com.
6. Delayed or Lost Shipments
- If an order is delayed beyond the estimated delivery timeframe, customers should contact our support team.
- TheTotalTake.com is not responsible for shipping delays caused by factors beyond our control (e.g., weather, customs, carrier issues).
- If a package is lost in transit, we will assist in filing a claim with the carrier and provide a resolution.
7. Damaged or Incorrect Orders
- If a product arrives damaged or is incorrect, customers must notify us within 48 hours of delivery.
- Unpackaging video is must for faster resolution. We may denie the return request if the photo is not acceptable.
- Provide photos of the damaged product and packaging to legal@thetotaltake.com.
- Depending on the case, we will offer a replacement, refund, or store credit.
8. International Shipping and Customs
- Customers are responsible for any customs fees, duties, or taxes applicable to international shipments.
- TheTotalTake.com is not responsible for delays due to customs processing.
9. Changes to This Policy
We reserve the right to update this Shipping and Delivery Policy at any time. Changes will be posted on this page, and continued use of our services signifies your acceptance of the updated policy.
10. Contact Information
For any shipping and delivery inquiries, please contact:
TheTotalTake.com
Email: legal@thetotaltake.com
Effective Date: March 26, 2025
By making a purchase from TheTotalTake.com, you agree to the terms outlined in this Shipping and Delivery Policy.